Volcano Art Center

Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our customers. The Policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be periodically updated based on new technologies, business practices, and our customers’ needs.

Volcano Art Center (VAC) respects your privacy. We do not send spam, sell advertising, use cookies, track users’ habits, or disclose personal information, whether you are a current customer or whether you have ceased to be a customer. Mahalo nui loa for visiting our website--we hope you come back soon!

When you visit our website, you may provide us with two types of information: 1) personal information you knowingly choose to disclose that is collected on an individual basis, and 2) website use information collected on an aggregate basis as you and others browse our website.

Credit Card Information
When you purchase products or services from us, you will be asked to give personal information and authorization to obtain information from our credit services. For example, you may need to provide the following information: name, billing and shipping address, E-mail address, credit card number and expiration date, home and business phone number, and other personal information. If we need clarification to process an order, this contact information may be used in order to get in touch with you.

E-mail Information
In addition to providing the above information to us, if you correspond further with us through E-mail, we may retain the content of your E-mail messages together with your E-mail address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and phone.

2) Website Use Information
Similar to other websites, our website utilizes web server logs to collect information about how our website is used. Information gathered through web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the website page visited just before coming to our website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

Do We Use Cookies?
No, our website does not use cookies. Since many users consider cookies a threat to privacy, our website does not utilize this technology. Instead, we use web server logs (see above) to evaluate visitation to our website.

How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information only for purposes of fulfilling orders or requests from our customers, administering our business activities, and providing customer service. Occasionally, we make available other products, services, and promotions to our customers and prospective customers. If you opt-in, you will receive E-mail notices about important changes to our website, new services, and special offers we think you will find valuable. You will be given the opportunity to notify us of your desire not to receive these offers by sending us an opt-out E-mail request to optout@volcanoartcenter.org with "unsubscribe" in the subject line. We do not share or sell our opt-in lists with third parties.

When you send confidential personal credit card information to us on our website, secure server software encrypts all information you input before it is sent to us. The information is encrypted by your browser and is unencrypted once it reaches our website. Other E-mail that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send personal information such as credit card numbers to us unless our secure forms specifically ask for it.

No, we do not provide personal information about our customers, whether current or former customers, to third parties, with the exception of our credit services. We may provide aggregate information about our customers, sales, website traffic patterns, and related website information to reputable third parties, but this information does not include personally identifying data. However, we may disclose information when legally compelled to do so; in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

As a convenience to you, VAC has created a number of links to outside websites operated by other organizations. If you decide to visit any linked website, you do so at your own risk. We are not responsible for the policies and practices employed by websites linked to or from our website nor the information or content contained therein. Links to or from other websites are provided solely as pointers to information on topics that may be useful to the users of our website. The establishment of a link does not mean that we have approved, endorsed, are affiliated with, or have reviewed the website and its contents, or are in any manner recommending a visit. We are not responsible for the privacy practices or the content of linked websites.

For detailed information on your Agreement to use our website, please refer to our complete Terms & Conditions.

Please see our Ordering Information to view our complete ordering, payment, shipping & handling, and exchanges & returns policies.

VAC reserves the right to modify our Privacy Policy. Modifications to our Privacy Policy will be effective immediately upon posting. Your continued use of our website will be considered an acceptance of our modified Privacy Policy.

If you have any questions about this Privacy Policy, which became effective June 27, 2003, or the practices of this website, please contact:

Volcano Art Center
P.O. Box 129
Volcano, HI 96785
Phone: (808) 967-8222
Fax: (808) 967-8512
E-mail: info@volcanoartcenter.org

Design & Hosting by Cookware Inc.